Buzzinga Co. ("we", "us") is a design and development studio based in India. This policy explains what information we collect through this website, how we use it, and the choices you have. It applies to buzzinga.co and covers the two places you can share information with us here: the contact form and the Talk to an Agent chat.
Information we collect
Contact form. When you submit the form, we receive the details you enter: your name, email address, what you are interested in, where you are in your AI journey, and your project description.
Talk to an Agent chat. When you use the chat, we receive the messages you send, along with any contact or project details you choose to share in the conversation.
We do not run advertising trackers on this site, and we do not use cookies to profile you. If we add analytics in the future, we will update this policy first.
How the chat works
The Talk to an Agent chat is provided by Sitekick, a third-party chat platform we use to run the experience. When you send a message, Sitekick processes it on our behalf and uses an AI model to generate the agent's responses. Our team may review chat transcripts to follow up on your inquiry and to improve how the agent answers.
Please treat the chat like any first conversation with a company: share what helps us understand your project, but do not share passwords, financial details, or information you consider confidential.
How we use your information
We use the information you share to respond to your inquiry, set up calls, prepare estimates and proposals, provide the chat service, and keep normal business records. We do not sell your information, and we will not add you to a mailing list without asking you first.
Who we share it with
We share information only with the service providers that make this site work: FormSubmit, which delivers contact form submissions to our email; Sitekick, the third-party platform that powers the Talk to an Agent chat, together with the AI model provider it uses to generate responses; and our email and hosting providers. Each processes your information only to provide their service to us. We may also disclose information if the law requires it.
Where it is processed
We are based in India and work with clients and service providers in other regions, so your information may be processed outside the country you live in. Wherever it is processed, this policy applies.
How long we keep it
We keep inquiries and chat transcripts for as long as we need them to handle your request and maintain reasonable business records. If you want something deleted sooner, ask us.
Your rights
You can ask us what information we hold about you, ask us to correct it, or ask us to delete it. If you are in a region with specific privacy rights, such as the EEA or the UK, those rights apply to how we handle your information. To make any request, email buzz@buzzinga.co and we will respond promptly.
Children
This site is for businesses and is not directed at children. We do not knowingly collect information from anyone under 16.
Changes to this policy
If we change how we handle your information, we will update this page and the effective date above.
Contact
Questions about this policy or your information: buzz@buzzinga.co.